Understanding your bill

We get that there’s quite a lot of information on your bill. If you’re not sure about something, we're here to help you understand all the different parts.

Sign up to mySouthEast​Water

Manage your account online when it suits you with mySouthEastWater. It's quick and easy to sign up, just have a copy of your bill handy.

Financial assistance

Whether you want to apply for a concession, need support paying a bill, or options to manage your payments, we’re here to help.

Register a concession card

You could save up to $354.10 each year if you have a valid concession card. Add or manage your concession online at mySouthEastWater.

Buying or selling a property

About to buy or sell a property? Congratulations! Here's what you need to know. 

Make every drop count

What to save water? A few simple changes at home could help you save precious water.

Prices and charges

Learn about our prices and what your bill pays for.