I’m a rental provider or real estate agent

Icon of a moving truck driving to the right

New renters are moving into a property

Use this form to notify us when new renters are moving in and we'll set up their account.

Icon of a moving truck driving to the left

All renters are moving out of a property

When everyone is vacating the property use this form and we'll arrange for the account to be closed.

Icon of a moving truck driving to the left

Only some renters are moving out of a property

If one or more renters are staying at the property use this form to remove a renter from the account.

I'm a renter

Icon of a moving truck driving to the right

Moving into a new property

Let's get you settled.

Icon of a moving truck driving to the left

Moving out of a property

If you're a renter moving out use this form at least two business days before you move.

I’m a home owner

Buying or selling a house?

There are a few things you need to know. Read our guide to get the low-down.

I'm a conveyancer or solicitor

Property settlement guide

Everything a conveyancer or solicitor needs to know about property settlements with us.

You might be interested in

Create a waterwise garden

From mulching to choosing native plants, there are lots of ways you can improve the water efficiency of your new patch.

We're planning for the future too

Expanding our recycled water network is just one of the many ways we’re preparing for the future.

Keeping Melbourne moving

We’re always working to keep your water flowing. Keep up to date with emergency works, planned improvements, outages and maintenance work in your area.