Whether you need support paying your bill, or just handy ways to manage your payments, we're here to help.
If you're struggling to pay your bills, need some support, or are experiencing family violence, we're here to help.
Call our Customer Service team on 13 16 94 (Monday to Friday 8 am – 6 pm) for a confidential chat or email firstname.lastname@example.org
Together, we’ll work out a plan to help you pay and manage your water and sewerage bill.
Some options are:
- Tailored payment arrangements.
- Tips on saving water so you’re not using and paying for more than you need.
- Plumbing support
- Government grants and programs including the Utility Relief Grant Scheme